What is the Melba Way Project?

Over the next few months, Melba is focusing on what matters most to the people who choose our services and how we all live the Melba Way.

Why do we need it?

It's a sign of a healthy organisation to reflect on and nurture its culture. The Melba Way is an expression of our culture and practice, it's the heart and soul of Melba Support Services. It is how Melba chooses to work every day.

With our recent growth and the challenges of the NDIS funding model, it's a good time to look at our understanding and experience working the Melba Way.

 

Working the Melba Way is what makes us who we are and provides the foundation of our human rights practice. It helps us offer more opportunities to support people to live a fabulous life! 

The Melba Way project will strengthen our culture and how we practice the Melba Way.

How will this work?

There are a few ways this is going to work.

 

First, we are looking at how we express and share the Melba Way. 

 

There will also be a series of workshops, events and activities to further embed how together we are All Melba working the Melba Way.

 

We know how important our culture is to providing outstanding supports and services so, the project will also set up an ongoing Melba Way Council. The Melba Way Council will have stewardship of ‘The Melba Way’ and will comprise of people who represent the Melba Community. People like you! This group of diverse people from across Melba will support our commitment to our practice and strengthen our capacity for providing outstanding service.

How do I get involved?

There are lots of ways to be involved.

1. Become a Council Member

We are seeking nominations to be on the Melba Way Council immediately. This round of appointments will be open until Sunday 16th May, 2021.​

Information on the Council.

Nominate online for the Melba Way Council.

 

2. Join an Expressing the Melba Way workshop  

Express your interest in participating in an online session to share ideas, experiences and help create more straightforward and actionable information about the Melba Way.

Apply to attend an online session.

If you are not part of the online sessions, there are opportunities for everyone to provide feedback on a draft version of the new format Melba Way.

3. Participate in development sessions

There will be development sessions to experience the new format Melba Way. There will be more detail on these as the project progresses.

4. Get involved in activities

To celebrate the Melba Way, there will be events and activities rolling out across the year. Some of these will be generated through the work of the Melba Way Council. More details to come.

Melba-2019-Horizontal-Logo-RGB.png

FAQS

About the overall Melba Way project timeframe

How long will the project run?


The project itself will most likely run until September. Still, the Melba Way Council will continue to support how the Melba Way shapes our culture on an ongoing basis.





About the expressing the Melba way sessions

What are these sessions for?


These sessions will look at how we express the information about the Melba Way in a format that is accessible for all.




What happens at the workshop sessions?


We will be seeking ideas and experiences that help us bring the values and the Melba Way together.




What will I need to do at the session?


Be prepared to participate positively and share ideas constructively.

What if I don’t get into the session?

These are the first stage of our engagement on this aspect of the project. There will be more opportunities to provide ideas and feedback.





The Melba Way Council

What are these sessions for?


These sessions will look at how we express the information about the Melba Way in a format that is accessible for all.




What happens at the workshop sessions?


We will be seeking ideas and experiences that help us bring the values and the Melba Way together.




What will I need to do at the session?


Be prepared to participate positively and share ideas constructively.

What if I don’t get into the session?

These are the first stage of our engagement on this aspect of the project. There will be more opportunities to provide ideas and feedback.





The Melba Way Council FAQS

About the Council

What is the purpose of the Melba Way Council?


Initially, the Melba Way Council will act as a Project Steering Committee to the Melba Way project. Then as the project progresses, the Council will begin to adopt their ongoing role to support and enhance Melba's culture.
As custodians of the Melba Way, the Council will have a deep affinity with upholding the values of the organisation. They will oversee our commitment and strengthening capacity to the way we provide outstanding service.




Who will Chair the Council?


The Council will be chaired by the CEO, who, in line with the values of the Melba Way, will support inclusive engagement and decision-making.




What sort of things will the Council be responsible for?


The Council, in its ongoing capacity, will determine a detailed purpose, Terms of Reference, and activity during the Induction phase.

Broadly it is committed to:

  • being a body that listens to Melba's needs and has stewardship of The Melba Way,
  • sharing and living the Melba Way,
  • recognising exemplars,
  • encouraging advocates, and
  • celebrating Melba's cultural successes.




What are the Terms of Reference for the Council?


The Council will create their Terms of Reference as part of their Induction to clearly set up expectations.




How often will they meet?


Monthly, unless an extraordinary meeting is required.




How long is the term of the Council and its members?


The Council will act as the Project Steering Committee for the length of the project. After which, the Council becomes the Melba Way Council and is ongoing. Five of the members will hold a 2-year term, the remaining four will be a 1-year term. This gives a mix of stability while keeping the Council fresh. No member, except for the Chair, will serve as part of the Council beyond 6 years.




How will you replace a Council member if a vacancy comes up or when someone's term finishes?


There will be a call for nominations and the process will be replicated.




Can a member reapply for more than one term?


Yes. However, except for the Chair, members will not serve as part of the Council beyond 6 years.




What sort of time commitment will there be?


Project Steering Committee

There will be regularly scheduled meetings depending on the project phase. It would be unlikely to occur more than once a month, but possible that an extraordinary session is called.

The Melba Way Council

The Induction Phase - sessions covering several topics will be delivered over a few weeks.

Monthly Meetings - it is expected that these will last between 90 minutes to 2 hours.

Preparation for Meetings - this will vary but may take a couple of hours.

Ongoing - as a Council Member, you are always looking to garner support for projects and initiatives and support outstanding practice.




How is the Council administered?


There will be provision made for the administration of the Council by the Chair.





Who will be on the Council?

How many people will be on it?


The Council will ideally consist of 8-10 members, including the Chair.




How will these people be chosen?


There will be an open nomination process. A selection panel will choose the Council. They will focus on [1] ensuring that the Council is broadly representative of the Melba community and [2] by what they feel they bring to the table.




What sort of people will you be looking for?


Council Members will:

  • care about our values and are committed to making a positive difference to the culture of Melba.
  • be committed to supporting outstanding practice and keeping Melba's promise to the people we support.
  • be drawn from every part of the organisation experienced, inexperienced, from every region, who work part-time, full-time, are people we support, family and Board.





Support for Council Members

Will there be any financial or other benefits for becoming a Council Member?


Staff will be paid, and Melba will cover any supports required, travel expenses and provide backfill where necessary.




Will someone be able to cover my shift to attend a meeting?


There will be accommodations made to ensure that members are able to attend sessions.




Will there be any support for Council Members?


There is training provided to Council Members during the Induction and any support required to ensure full accessibility by all council members.




What happens if I am not able to attend a meeting for any reason?


The Council will proceed provided there is a quorum. Members who are unable to attend can submit their thoughts prior to the meeting and may vote by proxy if required.





About the meetings

When will the meetings be scheduled?


The Council will consider what will work best for the group and come to an agreement. It could be they are held out of work hours.




What if the meetings are a time that doesn't suit me?


There will be efforts made to engage before and after the session to keep members updated and offer opportunities to provide input.




Will the meetings be face-to-face or online?


Steering Committee

Predominantly face-to-face.

The Council

It would be good to have a mix. Ideally, some meetings will be held face-to-face and at different sites.




How will we ensure everyone has an equal voice?


The session will have a facilitator until the Council agrees they are able to self-manage.




Will the meetings be formal or informal?


The meeting will be a bit of a mix. There will be an agenda, and a formal way to decide and record outcomes. But other than that, pretty relaxed.





What’s expected?

What is expected of Council Members?


In general, it would be to:

- model the values and the Melba Way

- be aware they represent the whole of the Melba organisation

- fully engage with the work of the Council

Steering Committee

The Project Steering Committee will have oversight of the Melba Way Project.

The Council

Council Members will address this specifically as they create their Terms of Reference.




How will the Council decide things?


Steering Committee

Through discussion and general agreement.

The Council

There will be a session with the Council to determine how they want to approach decision making.




What if I don't have any experience in a committees and stuff?


Don't worry. It's not an expectation. There will be an Induction in the lead up to the Council taking on its ongoing role. Plus, people will help you if there is anything you don't get.





Nominations

Why should I nominate?


- Because you care about Melba and would value the opportunity to keep The Melba Way alive and shaping our culture.

- Because you get to share your ideas and bring the thoughts and concerns of others to the table.

- Because you get a broader perspective of the work and the people at Melba.

- Because it is an excellent professional development opportunity.




How do I apply?


There is a link to fill an application on the website. Click here.




Can I nominate myself?


Yes, we are encouraging people to self-nominate.




What sort of things will be asked in the nomination form?


The nomination form will have some demographic information so we can ensure diversity.

It will ask the following questions:

1. What is something you do to live the Melba Way?

2. Why do you want to be on the Council? What will you bring to the table?

3. What makes you proud about being involved with Melba?

4. What else would you like the selection panel to know?





Selection Process

Are there other requirements for selection, like an interview?


It is expected that selection will primarily be based on the information in the nomination form. There may be some informal follow up for shortlisted candidates.




What are the criteria used to select a Council Member?


The selection panel will ensure that the Council is broadly representative of the community, evaluate the responses to the application questions, and look for diverse experiences and approaches.




Who is going to decide on who is selected?


The selection panel will ensure that the Council is broadly representative of the community, evaluate the responses to the application questions, and look for diverse experiences and approaches.




How will the selected members be notified?


Members and all unsuccessful applicants will be individually notified by phone from the Chair.




Is there any recourse if I do not get accepted?


There are recurring positions available every year and you can renominate at that time. You may request feedback on how to improve your application from the Chair. If you feel you have been unfairly discriminated against, you may appeal to the Chair.