We value and appreciate your feedback, whether it be how we can do things better, or a complaint or a compliment. We welcome and acknowledge all feedback, compliments and complaints and will respond to complaints raised by any person (and their advocates, families or carers) and other stakeholders. We endeavour to resolve complaints promptly, fairly, respectfully and confidentially. If you need support to complete this form or would like to talk to someone, please call us on (03) 9212 0100. Melba will only collect, use and disclose your personal information in the way that the law requires. See our Privacy Policy for information on how you can access your information.

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