A safe pathway to achieving your goals

Melba's Practice, Quality and Safeguards division works hard to provide a safe, fun pathway for supported people to achieve their goals and dreams. It's a part of being a responsible NDIS provider Victoria.

WHAT IS PRACTICE, QUALITY AND SAFEGUARDS?

For Melba, quality isn’t just about ticking boxes. It’s about ensuring people are well supported to set and achieve the goals they want. 

Practice, Quality and Safeguards (PQS) is a division formed at Melba to ensure our services keep the person supported and their outcomes at the centre of what we do. The team has mentor/coaches and specialists in Person-Centred Planning, Communication, Complex Health, Quality/Practice and Positive Behaviour Support. They work closely with our experienced support staff to make life for the people we support the best it can be. 

OUR PQS TEAM FOCUSES ON:

  • Supporting you to identify your goals and what you need to meet them using Personal Outcome Measures (POMs) 

  • Planning and assessing what you need to live your life the best way, and what people need to know and do to support you well 

  • Checking what we’re doing and continuously improving what we do

WHERE DO WE OFFER PQS

As a disability supports provider, PQS exists across all of Melba. In each service area we have dedicated mentor/coaches and specialists available to help make sure people who purchase our services get the best support possible.  

GET IN TOUCH

Are you seeking support for yourself or a family member? Our PQS team are ready and waiting to assist you and your support team every step of the way. 

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