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Currently the Group Chief Executive Officer of Haven Home Safe, Andrew Cairns works collaboratively with government, public and private partners to keep Victorians in safe, secure and affordable homes.


In his executive career, he has experience that spans many industries including banking, social finance, community engagement and mobilisation, community strengthening, affordable housing, philanthropy, telecommunications, information technology, software development, pay television, recruitment, electronic payments, engineering, manufacturing, thermoplastics, ventilation, water and waste management.


In his director career, he is currently a non-executive director of Melbourne Water, a Fellow of the Australian institute of company directors and has over 17 years of chair/director and governance experience with listed public companies, private companies, regulated government statutory authorities, joint ventures, not-for-profit organisations and independent advisory committees.


Andrew is a strong believer in the importance of corporate social responsibility. He passionately believes that you can be a good business and do good business at the same time.

  dr andrew

Vice President

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Andy is a veterinary surgeon who has spent the last 25 years working in executive management in medical research and education fields. He has more than ten years of experience as a Chief Executive Officer and has been a director of numerous boards for the last 15 years. Amongst these, he was Chairman of Australian Centre for Health Innovation and also Chairman of Northern Melbourne Institute of TAFE. Andy is a member of the Roadmap Implementation Governance Group for the National Roadmap for Improving the Health of People with Intellectual Disability. He is a member of Australian Institute of Company Directors.

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Roger is an experienced CEO, Board Consultant, Non-Executive Director and Chair, with experience in the health, human services, law enforcement, education, transport, and environmental industries. He has sat on and Chaired numerous private company, public sector and not-for-profit boards and Audit and Risk Committees. Roger has also consulted to numerous Boards, published numerous articles and conducted webinars on corporate governance, risk and strategy. He brings strong governance experience, commercial acumen, risk management and strategy skills combined with a passion for innovation and business development. Roger is also a graduate of the Australian Institute of Company Directors and their Boardroom Master program, as well as a Fellow of the Governance Institute of Australia. Roger joined our Board in November 2021. 




Natasha (GAICD) is a policy evaluator and research consultant and runs her own freelance practice, Ludowyk Evaluation, consulting to all levels of government, non government agencies and not for profits. She holds degrees in Arts and Science and a Masters in Criminology. Natasha routinely works across sectors including health, mental health, disability and community development.

She has served on the Melba Board of Directors since 2019 and also sits on Melba’s Reconciliation Action Plan working group. 



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Arvind (BSc MBuss GAICD) is currently a Group Strategy and Performance Lead at Telstra Enterprise bringing his expertise in emerging technologies, strategy and operations together to help accelerate Telstra’s T25 strategy execution in the enterprise market. Previous experience includes Philips Lighting where he led their emerging technologies and smart city/campus solutions as well as independent advisory roles focusing on digital transformation and smart city feasibility studies. 




Samantha joined the Karden Disability Services board in 2014. After the merger with Melba in July 2018, she joined the Melba Board. Samantha lives in Ballarat and has a Bachelor of Commerce. She runs her own businesses and has a background in both corporate and small business across a number of industries including retail, food, community and retirement living.




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Shyam is a Certified Practicing Accountant with over 20 years of experience in both industry and public practice across various sectors including Education, Tourism, FMCG and Banking. Shyam currently leads the Corporate Finance division for La Trobe University, including managing its Treasury Function and Asset portfolio with significant experience in complex financial transactions and funds management. Shyam has been associated with Melba since 2018, when he first joined as a member of Audit and Risk Committee and has also served as a Director for the University’s recruitment franchise in Australia. In his spare time, Shyam loves spending time with his two boys and playing music. 


Chief Executive Officer

- commenced September 2020

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Hayley is a dynamic and innovative leader with over 30 years of experience in the disability, aged care and community sectors. Hayley has been with Melba since 2017 and played a key role during the transition to the NDIS and the successful transfer of government services.


Hayley is passionate about putting power in the hands of the person with a disability to live the life they choose. Hayley possesses a wealth of knowledge in human rights service design, governance and compliance.


Under Hayley’s guidance Melba has transformed from a small, regional service to one of Victoria’s largest disability service providers.


Hayley currently serves on the Lilydale Revitalisation Board, is the Victorian State Chair and national Board member of National Disability Services (Disability peak body) and is a member of the Australian Institute of Company Directors.


Hayley has a Bachelor of Arts in Psychology and Disability from Deakin University and completed Strategic Perspectives in Non-Profit Management at Harvard Business School.

leadership team 

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Kim Crookston,

General Manager, 

Outcomes Gippsland

Paul Comeskey,

Senior Business

Development Manager

Kate Evenden,

Future Melba Change Lead


Nikki Ferris,

Senior Quality Business Partner

Kirsten Filmer,

Executive Office Manager

Milton Fitzsimmons,

Head of Technology 

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Aaron Fry,

General Manager,

Outcomes East

David Glazebrook,

General Manager Marketing, CALD and Environmental Sustainability

Penny Harris,

General Counsel

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Melissa Hicks,

Transformation Senior Change Manager


Andrew Johnston

General Manager

Business Operations 

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Dr Anneke Jurgens,

General Manager Practice and Safeguards/Senior Practitioner

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Desley Mather

Head of Communications

Jacqui McCowan

General Manager Outcomes,

Central Highlands and Wimmera

Angela Quero,

General Manager, 

Outcomes South

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Carol Redrup,

Chief Transformation Officer 

Marc Sinclair,

Accommodation Development


Kate Taylor,

Inclusion Consultant

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Melissa Webster,

Chief Home, Living and Community Services Officer

Kerrie White,

Chief Business Lead 

Karen Wijsman,

General Manager, 


Organisation chart

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