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Melba Community News

Hi everyone and welcome to our first newsletter for 2025. We kicked off the year’s activity by sponsoring and attending the VALID Having a Say Conference in Geelong and it didn’t disappoint.

This is always a big event on our calendar every year, it is one of the only conferences organised by people with disability for people with disability and that really shows in the relevance and insights provided by many of the presenters.

The three-day event was packed with inspiring conversations, plenty of laughs and a real sense of community – and our stall was very popular (who knew people loved badges?).

Many people we support attended as delegates, adding their voices to important discussions about rights, inclusion and connection.

CEO Hayley Dean said her highlight were the workshops we hosted around intimacy. “When it comes to intimacy and relationships, it’s clear – people with disability want access, choice and support, just like everyone else,” she said.

March is a busy month, it’s International Women’s Day this Saturday 8 March. We encourage everyone to explore what this year’s theme “March Forward – for ALL women and girls” means to you.

Together we can continue working towards a gender-equal future that provides greater opportunities for all women and girls around the world.

Later we have Harmony Week running from Monday 17 March until Sunday 23 March. Be sure to keep an eye on our socials to see what Harmony Week looks like for Melba.

We've partnered with a disability friendship app

In a groundbreaking move to address social isolation in the disability community, Melba has announced a partnership with Spoony, Australia’s leading friendship app designed specifically for people with disability. 

Launched in 2024, Spoony offers a safe, stigma-free alternative to mainstream social platforms, with unique features tailored to the disability community’s needs. The app’s distinctive name draws from the well-known “spoon theory” used within disability communities to describe daily energy levels. 

What sets Spoony apart is its innovative “spoons status” feature, allowing users to indicate their current energy levels and capacity for interaction. This thoughtful approach helps users better understand and support each other’s needs, creating more meaningful connections. 

Melba CEO Hayley Dean said the disability community had been clear in its desire for modern, accessible ways to connect with others who understand their experiences.  

“By joining forces with Australia’s leading disability app developer, we’re answering that call in a way that not only upholds people’s human right to intimacy but also prioritises safety, dignity, and genuine connection,” she said. 

Meet Ryan Woods

“Inspiration” is a word that gets thrown around a lot in disability circles. It’s always well meaning, but it’s often condescending.

You hear it a lot during the Paralympics, for example. An athlete with disability is “inspiring” simply because they are competing. Every athlete, with or without disability, has to overcome obstacles to compete at the highest level so why do Paralympians get labelled as inspirational so much more than able-bodied Olympians? That’s where the often unintended condescension comes in.

Sometimes the label fits. Sometimes it’s not condescending, it’s simply appropriate and just. Sometimes a person, does something that gives you reason to pause and reflect on your own life. And often that pause comes down to the adversity they’ve overcome.

Ryan, for example, is an inspiration to those who come into his orbit. He doesn’t see himself as particularly inspiring, and ironically that’s part of the reason he is.

Ryan, 48, has cerebral palsy, which gives him curvature of the spine and a twisted foot – he also has ADHD – but, no, that’s not what makes him inspirational. It’s a factor though, which is why we’re mentioning it.

Our special SIL extra benefit (and it's free!)

For people with disability looking for Supported Independent Living (SIL), finding a provider that goes beyond providing basic support can be life-changing. Melba is setting a high benchmark in the sector, offering a tailored, person-centred approach at no additional cost to those living in their SIL homes. 

This key difference putting Melba streets ahead of many other SIL providers is the commitment to Personal Outcome Measures Planning (POMS). This initiative ensures that people are not just receiving support but actively shaping their own futures through structured, goal-oriented planning. 

“Supported Independent Living is about more than just meeting people’s basic needs,” says Anneke Jurgens, General Manager, Practice, Quality & Safeguards at Melba. 

“POMS gives people we support the opportunity to identify and pursue personal goals in a meaningful way. It is really all about people living the life they choose and reaching their own chosen potential.” 

Melba’s POMS team meet with people where they live. Together with the person’s support team they conduct in-depth planning sessions, that reveal their wants, needs and aspirations. Goals are set and reviewed annually to keep focus and track progress. 

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As a trusted NDIS provider Victoria, Melba Support Services acknowledges the traditional owners of the land on which we work and pay our respects to their Elders, past and present. Melba acknowledges and respects their continuing culture and the contribution they make to the life of this region.