What are Individualised Support Arrangements? Flexible one to one support explained
What are Individualised Support Arrangements (ISA)?
Some people call this one to one support, at Melba we say Individualised Support Arrangements (ISA) because that’s exactly what it is: individualised support tailored to your needs and preferences.
ISA are flexible, one to one supports that put you in control of your daily life. You decide what your support looks like, when it happens, and which providers you use. Whether that’s a few hours a week or on a more regular basis, everything is shaped around what’s important to you.
At Melba, our Individualised Support Arrangements are about opening up possibilities. Every day should be a chance to learn, grow and be part of your community, with the right support alongside you.
Who are Individualised Support Arrangements suited to?
ISA can be a great option if you’re looking for less structured supports, and may be a good fit if you:
- want more flexibility with your supports
- prefer one to one support rather than group settings
- have specific things you’d like to work towards · need flexibility around when and how your supports are delivered
- want to build confidence, independence, or new interests
Melba’s Individualised Support Arrangements work for people at many different stages, whether you’re just starting out with the NDIS, or you’re wanting to take more ownership of how your supports are delivered.
What do Individualised Support Arrangements look like in real life?
Because ISA is so flexible, it can look very different from person to person. Here are a few everyday examples to bring it to life.
ISA example
If hydrotherapy is part of your NDIS plan, ISA can support you every step from getting to your session in the pool to helping you build confidence in the water.
It’s not just about attending the session, it’s about making the whole experience feel relaxed and enjoyable.
How to choose the right type of respite
Choosing the right respite depends on your individual needs, interests and what’s included in your NDIS plan. Consider the type of support you need, how long you’d like to stay, and whether you’d feel most comfortable at home or in a respite house.
Talk with a trusted respite provider like Melba Support Services to explore your options and find the best fit for you.
New to respite?
We can work with you and your support network to make sure you’re comfortable and happy with your chosen respite before you commit to a longer term stay.
How to choose the right type of respite
Our respite houses are conveniently located across Victoria making it easy for you, your family or support network to access and arrange regular breaks. We’ll work with you to understand what you want from your respite, and tailor a stay that you will enjoy and look forward to.
Who is Melba Support Services?
With more than 50 years of experience, Melba is a trusted, NDIS registered provider of tailored disability support services across Victoria.
We do things differently at Melba, we call it The Melba Way. At the heart of The Melba Way is recognising every person as unique, with your own personality, interests and abilities. We take the time to really get to know you and celebrate what makes you who you are. This understanding shapes our approach, ensuring the support we provide always fits your needs and lifestyle.
If you are looking for respite services for yourself or someone else, we’re here to walk you through the process. Contact Melba Support Services today >
Respite Frequently Asked Questions (FAQs)
How long can someone stay in respite?
Short term respite stays can range from just a few hours to 14 days, depending on your needs. The length of stay is flexible and can be arranged for regular breaks or one off support.
Medium term respite is 90 consecutive days in a Melba respite location.
What’s the daily rate for respite?
The daily rate for respite depends on the type of support you need, where you stay, and what’s included in your NDIS plan. As a guide, it can range from around $800 a day for group stays to $2,000 a day for one to one support. We can work with you to understand the costs based on your needs and funding.
How do I arrange emergency respite?
Finding emergency respite can be stressful when it’s needed at short notice. Here at Melba, we act quickly to understand your situation and needs, providing clear information on respite options that match what matters to you, so you can feel comfortable and supported in your decisions.
Is respite covered by NDIS?
Yes, respite (also known as short term respite) may be funded through the NDIS if it’s considered a reasonable and necessary support for your needs.
How many days can I access respite through the NDIS?
You can usually access up to 28 days of respite (also called short term respite) each year through the NDIS. Stays can be up to 14 days at a time and used all at once or spread across the year.
Medium term respite is respite for 90 consecutive days in a Melba location.
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Who is Melba Support Services?
With more than 50 years of experience, Melba is a trusted, NDIS registered provider of tailored disability support services across Victoria.
We do things differently at Melba, we call it The Melba Way. At the heart of The Melba Way is recognising every person as unique, with your own personality, interests and abilities. We take the time to really get to know you and celebrate what makes you who you are. This understanding shapes our approach, ensuring the support we provide always fits your needs and lifestyle.
If you are looking for respite services for yourself or someone else, we’re here to walk you through the process.
Respite Frequently Asked Questions (FAQs)
How long can someone stay in respite?
Short term respite stays can range from just a few hours to 14 days, depending on your needs. The length of stay is flexible and can be arranged for regular breaks or one off support.
Medium term respite is 90 consecutive days in a Melba respite location.
What’s the daily rate for respite?
The daily rate for respite depends on the type of support you need, where you stay, and what’s included in your NDIS plan. As a guide, it can range from around $800 a day for group stays to $2,000 a day for one to one support. We can work with you to understand the costs based on your needs and funding.
How do I arrange emergency respite?
Finding emergency respite can be stressful when it’s needed at short notice. Here at Melba, we act quickly to understand your situation and needs, providing clear information on respite options that match what matters to you, so you can feel comfortable and supported in your decisions.
Is respite covered by NDIS?
Yes, respite (also known as short term respite) may be funded through the NDIS if it’s considered a reasonable and necessary support for your needs.
How many days can I access respite through the NDIS?
You can usually access up to 28 days of respite (also called short term respite) each year through the NDIS. Stays can be up to 14 days at a time and used all at once or spread across the year.
Medium term respite is respite for 90 consecutive days in a Melba location.
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Melba Support Services acknowledges the Traditional Owners of Country throughout Australia and recognises First Peoples’ continuing connection to lands, waters, and community. We pay our respects to Elders past and present who carry the memories, traditions, cultures, and aspirations of First Peoples, and who forge the path ahead for future leaders.