Occupational therapy (OT) – practical support for everyday life
Presenters: Bessie Loo (Senior Occupational Therapist) and Amy Bushell (Practice Implementation Manager)
What you’ll learn:
· What OT is and how it supports you and your lifestyle
· Building skills for day to day living (cooking, dressing, routines)
· Assistive technology and home modifications (choosing the right tools and
changes)
· Community participation (study, work, hobbies, transport)
· How OT works with you and your support network (person led,
strengths based, rights focused)
· Real examples of OT in action
Who should attend
· People with disability
· Families and natural support networks
· Support coordinators and community partners
Positive behaviour support (PBS) – rights, safety and quality of life
Presenters: Lexi Clarke (Outcomes Specialist – Positive Behaviour Support) and Amy Bushell (Practice Implementation Manager)
What you’ll learn:
· What PBS is and how it puts the person first
· The PBS process
· Understanding behaviour as communication
· Trauma‑informed practice and reducing restrictive practices
· How we work together (person, family, support workers, practitioners) to
create positive change
· Practical examples of how PBS works
Our presenters
Bessie Loo
Bessie brings over 25 years experience as an Occupational Therapist across three continents, working with both children and adults across every setting imaginable. Her multicultural lens and deep understanding of how culture shapes lived experience make her approach both practical and personal. Now leading teams through growth and change, she’s all about unlocking potential—whether that’s in the people she supports or the therapists she mentors.
Amy Bushell
Amy combines Law and Psychology with a lifelong passion for vulnerable communities. Raised in a foster family, she’s seen the real impact of trauma, domestic violence, disability, and disadvantage—and spent her career working to fix the systems that fail people.
From direct service and advocacy to policy, strategy, and operational leadership, she’s worked across sectors supporting people and families facing complex challenges. She leads with humanity, expertise, and a relentless focus on human rights.
Lexi Clarke
Lexi has been a Positive Behaviour Support Practitioner with Melba for more than six years and has spent 28 years in the disability sector as an applied behaviour analysis therapist, support worker, and manager across day services and supported independent living programs.
With a Bachelor of Applied Science in Disability Studies, she blends expertise with empathy—working closely with individuals, families, and support teams to understand what’s not working, why behaviours emerge, and what needs to change. Her approach? Strength-based, person-centred, and focused on quality of life.
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Melba Support Services acknowledges the Traditional Owners of Country throughout Australia and recognises First Peoples’ continuing connection to lands, waters, and community. We pay our respects to Elders past and present who carry the memories, traditions, cultures, and aspirations of First Peoples, and who forge the path ahead for future leaders.