How to find the right NDIS provider Melbourne based

Updated: Apr 8

If you're wondering which NDIS provider Melbourne is right for you, keep reading. It's understandable being concerned about choosing the right provider. There's a lot you need to know about the NDIS, and how to access the various supports and services. It can be a headache trying to work your way through it all, but don't worry. We help you sort through all that.


In this article we'll look at:

  • Priorities of the NDIS provider

  • Difference between a registered and unregistered NDIS provider

  • The services you need

  • Services a registered NDIS provider offers

  • Services and supports Melba offers

After looking through this information, you should find it easier to identify the best NDIS provider for your needs.

Priorities of the NDIS provider Melbourne

An important thing to take note of is what the organisation stands for. If human rights is at the centre of its approach, this is a very good start. As you do your research, there are some important questions to ask yourself.


These include:

  • How committed is the organisation's stand on human rights?

  • Do they have programs that prove this commitment?

  • Do they encourage a person with disability to self-advocate?

  • Do they listen to the supported person?

It can't be stressed enough how important this outlook is for a person with disability to live the life they want.

The difference between a registered and unregistered NDIS provider

Another important step is to know whether the organisation is registered or unregistered. In case you didn't know, there are registered and unregistered providers, and they are both valid ways of operating.


Both registered and unregistered NDIS providers assist people with disability to access their supports through their NDIS plan. Both must comply with the NDIS Code of Conduct. To become a registered provider, the organisation applies through the NDIS Quality and Safeguards Commission.


On the NDIS website, it says, "registration can provide some assurance to NDIS participants that the NDIS provider’s services and supports meet the level of quality and safety stated in the NDIS Practice Standards".


When choosing disability support services, you will need to weigh up the importance of this and what's best for you.


The services a registered NDIS provider offers

No two people are the same. Each has their own needs and goals. Each wants to live the life they want. This means finding a provider that offers as many of the services and supports as possible that the person needs.

Here are some of the key services and supports to look for:

  • Support coordination

  • Respite care (STAA)

  • Supported independent living

  • Specialist disability accommodation

There are other services you may want to receive as well, such as therapeutic support, and cleaning and garden maintenance. Being armed with the right information and asking the organisation the right questions, you will find it becomes a lot easier choosing the best provider.



Melba Support is a trusted provider

Melba has been supporting people with disability since 1972. When the NDIS came into being, Melba became a registered NDIS provider Melbourne based and grew its services across Victoria.


Our values are Human Rights, Passion, Creativity, Flexibility, Fun. To achieve this, we offer a broad range of services and supports. Let's take a look at them.

  • Helping you access the NDIS

  • Core supports

  • Support coordination

  • Respite for children and adults

  • Specialist Disability Accommodation (SDA)

  • Supported Independent Living (SIL)

  • Individualised Support Arrangements (ISA)

  • Supports or services during which there is or is likely to be a need to use a regulated restrictive practice

  • Specialist behaviour supports that involve undertaking behaviour support assessment of the participant or developing a behaviour support plan for the participant

In conjunction with this, Melba assists people with disability to be involved in the community, like Henry. He volounteers at an op shop (pictured to the right).


Henry loves sorting and collating books. He has been doing this now for 10 years and is really excited about this milestone, as are all Melba staff!



There are a number of innovative programs Melba offers, including:

  • Melba's Able Bakehouse: This is our own all abilities registered kitchen. People with disability can learn to cook, make jams, biscuits, help with catering, put together food hampers for sale, and more.

  • Harvest Collective: This is a program where the person joins in with school kids to grow vegetables for a local school canteen; promoting social interaction and healthy living.

  • Community Connections programs to assist in achieving goals. These Melba programs are spread around Melbourne and across Victoria. They offer a whole range of fun activities.

  • Arthur Creative in Ballarat. This is our own creative studio for supported people to be involved in various visual arts and performing arts programs such as singing, film making, photography, acting, painting, screen printing, learning to play instruments, and other arts-related activities.

  • Supported holidays: A Melba support worker assists individuals on their holiday in Australia or overseas.

  • Yarra Ranges in a Box: In this innovative program, supported people put together fresh produce for locals to purchase. It also gives them a taste of entrepreneurial skills.

  • and more

PLUS, we have an ARROW group, which is made up of people we support. We teach each member how to self-advocate, and advocate for other people with disability within the greater community.

With all of these supports, services, fun activities and programs, Melba assists people with disability to live a fabulous life. For more information and to discuss your NDIS plan and goals, contact us today.