Melba is a great place to work!

We are committed to achieving our core values of human rights, passion, creativity, flexibility and fun in everything we do. If you are ready to make a real difference with your work, empowering people to live fabulous and purposeful lives, we’d love to hear from you.

Who are we looking for?

You might be already working in the disability sector, studying, working in hospitality, a trade
or customer service. Or perhaps you haven’t worked in disability, or even worked for a while?
That’s no problem for us.

 

We know great team members come from all kinds of backgrounds,
with all kinds of experiences and that having a team as diverse as the people we support makes
for a much more interesting mix.

 

So don’t count yourself out. We offer the right level of challenge and job satisfaction with plenty of support.
We are actively searching for passionate people looking for a job with real purpose.

Melba lives and breathes our values. I was originally drawn to Melba by The Melba Way and I am extremely proud to work for an organisation that really does put our people at the centre of everything we do

– Sharlene, House Supervisor

Meet our team

Support Workers

Our highly trained support workers are more than employees bring unique skills, interests, and enthusiasm to create meaningful connections. 

Specialist support

Our wraparound approach to support means we engage with the appropriate specialists to provide the most appropriate, personalised support.

Our leadership team

Our leaders bring a combination of decades of disability sector expertise with fresh perspectives on person-centred support. 

Latest job openings

Our locations

Lilydale

40-50 Melba Avenue
Lilydale, VIC 3140
Wurundjeri Country

Phone: 1300 696 352
Email: engagement@melbasupport.com.au

Ballarat

602 Urquhart St
Ballarat, VIC 3350
Wadawurrung Country

Phone: 1300 696 352
Email: engagement@melbasupport.com.au

Morwell

15-21 Buckley St
Morwell, VIC 3840
Gunaikurnai Country

Phone: 1300 696 352
Email: engagement@melbasupport.com.au

Horsham

21 Darlot St
Horsham, VIC 3400
Wotjobaluk, Wergaia,
Jupagalk, Jaadwa,
Jadawadjali Country

Phone: 1300 696 352
Email: engagement@melbasupport.com.au

 

Cheltenham

15 Chesterville Rd,

Cheltenham VIC 3192
Bunurong Country

Phone: 1300 696 352
Email: engagement@melbasupport.com.au

Frequently asked questions about Melba Services - to be updated

Individualised Support Arrangements is one to one disability support that puts choice and control firmly in your hands. Unlike some service models, ISA allows you to manage your own support, creating a truly personalised experience that aligns with your lifestyle. 

At Melba, we understand every person’s journey is different – that’s why our ISA is designed to be as unique as you are, whether you’re pursuing new skills, maintaining independence at home, or exploring community opportunities that matter most to you. 

Our ISA operates on a simple yet powerful principle: you’re in the driver’s seat.


Here’s how we make it happen:
  • Initial consultation and planning: We begin by spending quality time with you and your family, understanding your goals, routines, and the support that would most benefit you. This isn’t a one size fits all conversation – it’s about finding out what independence means to you personally.

  • Worker selection and matching: We take the time to find support workers who not only have the right skills, but also share your interests and get along well with you. Whether you’re looking for someone full of energy for outings or someone patient for learning new skills, we’ll find the right person for you.

  • Flexible service delivery: Your ISA could mean one support worker for a few hours each week or a whole team providing 24/7 support. We shape the support around your needs – not the other way around.

  • Ongoing support and management: We take care of the tricky stuff – like payroll, compliance, and training – so you can focus on living your life your way.

Understanding your NDIS funding for ISA is key to getting the most out of your plan.

What’s included:
  • Wages and costs for your support workers.
  • Admin fees for managing your plan.
  • Training and development for your chosen workers.
  • Coordination and supervision services.
  • Equipment and resources needed to deliver your support.
What’s not included:
  • Personal expenses not related to disability support.
  • Costs covered by other government systems (like healthcare or education).
  • Everyday living costs like rent, food, or entertainment.
  • Support that family members would normally provide.

Your NDIS budget sets the scope for your ISA, but we work closely with you to make every dollar count through smart planning and coordination.