{"id":6158,"date":"2026-05-19T14:31:20","date_gmt":"2026-05-19T04:31:20","guid":{"rendered":"https:\/\/www.melbasupport.com.au\/?page_id=6158"},"modified":"2026-05-25T11:00:59","modified_gmt":"2026-05-25T01:00:59","slug":"terms-conditions-of-use","status":"publish","type":"page","link":"https:\/\/www.melbasupport.com.au\/terms-conditions-of-use\/","title":{"rendered":"Terms &#038; Conditions of Use &#8211; new"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6158\" class=\"elementor elementor-6158\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-721e4b3 e-con-full e-flex e-con e-parent\" data-id=\"721e4b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b1761af e-con-full home-banner isa-banner e-flex e-con e-child\" data-id=\"b1761af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a6882b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9a6882b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions of Use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47c7e9c5 e-flex e-con-boxed e-con e-parent\" data-id=\"47c7e9c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5148816f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5148816f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Terms and Conditions of Use<\/strong><\/p><ol><li><strong>Introduction<\/strong><br \/>Welcome to Melba (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). By accessing and using our website www.melbasupport.com.au (the \u201cMelba Website\u201d), you agree to comply with and be bound by the following Terms and Conditions (the \u201cTerms\u201d). By accessing the Melba Website you will be treated as having accepted these Terms.<\/li><li><strong>Changes to the Terms<\/strong><br \/>We reserve the right to modify these Terms at any time. Any changes will be effective when we post the revised Terms on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of the updated Terms.<\/li><li><strong>Purpose of the Website<\/strong><br \/>The Melba Website provides information about the disability services we offer. The content on the Melba Website is for general informational purposes only and does not constitute professional advice or services. If you would like to discuss how Melba can support you or a family member, please contact us to discuss this.<\/li><li><strong>Intellectual Property Rights<\/strong><br \/>All content on the Melba Website, including text, graphics, logos, images, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.<\/li><li><strong>Use of the Website<\/strong><br \/>You agree to use the Melba Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else\u2019s use and enjoyment of the Melba Website. Prohibited activities include, but are not limited to, transmitting or uploading malicious software, engaging in unlawful or harmful conduct, or interfering with the Melba Website\u2019s functionality.<\/li><li><strong>Privacy Policy<\/strong><br \/>Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy [link to Privacy Policy] for more details.<\/li><li><strong>Third-Party Links<\/strong><br \/>The Website may contain links to third-party websites or resources. We are not responsible for the content, availability, or accuracy of these third-party sites. The inclusion of any link does not imply endorsement by us.<\/li><li><strong>Limitation of Liability<\/strong><br \/>To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Melba Website, including any loss of data or profits.<\/li><li><strong>Disclaimer of Warranties<\/strong><br \/>The Website is provided \u201cas is\u201d and \u201cas available,\u201d without warranties of any kind, either express or implied. We do not warrant that the Melba Website will be uninterrupted, error-free, or free from viruses or other harmful components.<\/li><li><strong>Indemnification<\/strong><br \/>You agree to indemnify, defend, and hold harmless Melba, its related bodies corporate, officers, directors, employees, and other representatives from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Melba Website or any violation of these Terms.<\/li><li><strong>Governing Law<\/strong><br \/>These Terms are governed the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts in Victoria.<\/li><li><strong>Contact Information<\/strong><br \/>If you have any questions or concerns about these Terms or the Website, please contact us at:<br \/>Communications Team<br \/>Melba Support Services<br \/><a href=\"mailto:communications@melbasupport.com.au\">Communications@Melbasupport.com.au<\/a><br \/><a href=\"tel:1300696351\">1300696351<\/a><\/li><li><strong>Accessibility<\/strong><br \/>We are committed to ensuring the Melba Website is accessible to all users. If you encounter any accessibility issues, please contact us so we can address them.<\/li><li><strong>Feedback<\/strong><br \/>We welcome feedback on how we can improve the Melba Website. Please direct any suggestions or comments to the contact information provided above.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a4ce51a e-con-full e-flex e-con e-parent\" data-id=\"1a4ce51a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-75e6634 e-flex e-con-boxed e-con e-child\" data-id=\"75e6634\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-11bf1b87 e-con-full elementor-hidden-mobile support-section support-section-master-template e-flex e-con e-child\" data-id=\"11bf1b87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-17405c6 e-con-full e-flex e-con e-child\" data-id=\"17405c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48051281 elementor-widget elementor-widget-heading\" data-id=\"48051281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b64332 elementor-widget elementor-widget-heading\" data-id=\"56b64332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">If you are seeking support for yourself or someone else, contact us today.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b6cce elementor-widget elementor-widget-spacer\" data-id=\"27b6cce\" 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3.68342 8.09763 4.31658 7.70711 4.70711C7.31658 5.09763 6.68342 5.09763 6.29289 4.70711L4 2.41421L1.70711 4.70711C1.31658 5.09763 0.683417 5.09763 0.292893 4.70711C-0.0976311 4.31658 -0.097631 3.68342 0.292893 3.29289L3.29289 0.292893C3.48043 0.105357 3.73478 0 4 0ZM0.292893 9.29289C0.683417 8.90237 1.31658 8.90237 1.70711 9.29289L4 11.5858L6.29289 9.29289C6.68342 8.90237 7.31658 8.90237 7.70711 9.29289C8.09763 9.68342 8.09763 10.3166 7.70711 10.7071L4.70711 13.7071C4.31658 14.0976 3.68342 14.0976 3.29289 13.7071L0.292893 10.7071C-0.0976311 10.3166 -0.0976311 9.68342 0.292893 9.29289Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-select: url(\"data:image\/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M0.292893 0.292893C0.683417 -0.097631 1.31658 -0.097631 1.70711 0.292893L5 3.58579L8.29289 0.292893C8.68342 -0.0976311 9.31658 -0.0976311 9.70711 0.292893C10.0976 0.683417 10.0976 1.31658 9.70711 1.70711L5.70711 5.70711C5.31658 6.09763 4.68342 6.09763 4.29289 5.70711L0.292893 1.70711C-0.0976311 1.31658 -0.0976311 0.683418 0.292893 0.292893Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-search: url(\"data:image\/svg+xml,%3Csvg width='640' height='640' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M256 128c-70.692 0-128 57.308-128 128 0 70.691 57.308 128 128 128 70.691 0 128-57.309 128-128 0-70.692-57.309-128-128-128zM64 256c0-106.039 85.961-192 192-192s192 85.961 192 192c0 41.466-13.146 79.863-35.498 111.248l154.125 154.125c12.496 12.496 12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Get Support<\/h2>\n                            <p class='gform_description'>If you are seeking support for yourself or someone else, contact us today.<\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/secure-api\/wp\/v2\/pages\/6158' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_22\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_22'>LinkedIn<\/label><div class='ginput_container'><input name='input_22' id='input_1_22' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_22'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_9\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_9'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_1_9' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_10'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_1_10' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Subject<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_1_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_1_21\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gf_list_3col field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Service\/s required<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_1_21'><div class='gchoice gchoice_1_21_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.1' type='checkbox'  value='Individualised Support Arrangements'  id='choice_1_21_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_1' id='label_1_21_1' class='gform-field-label gform-field-label--type-inline'>Individualised Support Arrangements<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.2' type='checkbox'  value='Supported Independent Living'  id='choice_1_21_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_2' id='label_1_21_2' class='gform-field-label gform-field-label--type-inline'>Supported Independent Living<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.3' type='checkbox'  value='Day programs'  id='choice_1_21_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_3' id='label_1_21_3' class='gform-field-label gform-field-label--type-inline'>Day programs<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.4' type='checkbox'  value='Respite (STA)'  id='choice_1_21_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_4' id='label_1_21_4' class='gform-field-label gform-field-label--type-inline'>Respite (STA)<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.5' type='checkbox'  value='Positive Behaviour Support'  id='choice_1_21_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_5' id='label_1_21_5' class='gform-field-label gform-field-label--type-inline'>Positive Behaviour Support<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.6' type='checkbox'  value='Occupational Therapy'  id='choice_1_21_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_6' id='label_1_21_6' class='gform-field-label gform-field-label--type-inline'>Occupational Therapy<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.7' type='checkbox'  value='Complex Health'  id='choice_1_21_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_7' id='label_1_21_7' class='gform-field-label gform-field-label--type-inline'>Complex Health<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_8'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.8' type='checkbox'  value='Leisure and Recreation programs'  id='choice_1_21_8'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_8' id='label_1_21_8' class='gform-field-label gform-field-label--type-inline'>Leisure and Recreation programs<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_9'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.9' type='checkbox'  value='Intimacy and Connection'  id='choice_1_21_9'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_9' id='label_1_21_9' class='gform-field-label gform-field-label--type-inline'>Intimacy and Connection<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_21_11'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.11' type='checkbox'  value='Other'  id='choice_1_21_11'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_21_11' id='label_1_21_11' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_20\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_20'>Do you have funding?<\/label><div class='ginput_container ginput_container_select'><select name='input_20' id='input_1_20' class='large gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select one<\/option><option value='Yes - NDIS' >Yes - NDIS<\/option><option value='Yes - Other' >Yes - Other<\/option><option value='Awaiting confirmation' >Awaiting confirmation<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_1_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_6'>Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_1_6' class='textarea small'  aria-describedby=\"gfield_description_1_6\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_1_6'>To help us respond quickly and accurately, please include the services you\u2019re interested in and your location.<\/div><\/div><div id=\"field_1_18\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_18'>How did you hear about Melba?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_18' id='input_1_18' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select one<\/option><option value='Search engine' >Search engine<\/option><option value='Online advertisement' >Online advertisement<\/option><option value='Social media' >Social media<\/option><option value='Radio\/outdoor advertisement' >Radio\/outdoor advertisement<\/option><option value='Word of mouth' >Word of mouth<\/option><option value='Support coordinator' >Support coordinator<\/option><option value='Event - Community' >Event - Community<\/option><option value='Event - SDS' >Event - SDS<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_1_19\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_19'>If other provide details<\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_1_19' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_12\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_12' id='input_1_12' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_1_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_13' id='input_1_13' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='https:\/\/www.melbasupport.com.au\/secure-api\/wp\/v2\/pages\/6158' \/><\/div><\/div><div id=\"field_1_14\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_14' id='input_1_14' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Get Support' \/><\/div><\/div><div id=\"field_1_15\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_1_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><fieldset id=\"field_1_8\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_8.1' id='input_1_8_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_1_8_1' >I accept the Terms & Conditions. View <a href=\"\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_8.2' value='I accept the Terms &amp; Conditions. 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