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A message from Melba's CEO, Hayley Dean - 6 November 2020

Dear Friends,

I am very excited to share with you that our new Chief Outcomes Officer has started! Dr Russell Harrison commenced in October. Russell’s enthusiasm to join Melba comes from a strong alignment with Melba’s values and our mission. He is purpose-driven and keen to build on the great work he has seen at Melba over the last year. With a deep understanding of the NDIS Russell has an appreciation of the ‘shifting sands’ that we sometimes find ourselves in with this complex scheme. Please read his letter of introduction attached. It’s great that we are now starting to see and feel the COVID-19 restrictions easing across the state as we all move towards a ‘united Victoria’. In terms of what this means for Melba, we have more freedom to support people to get out and about in the community, including being able to increase individual supports, which is excellent news!  We are in the process of contacting families to discuss these supports. There are still a number of restrictions imposed by the Chief Health Officer which relate to centre-based disability supports and visitors to disability accommodation services (including STAA/respite, group homes and other Supported Independent Living (SIL) arrangements). These apply to both metropolitan and regional Victoria (refer to our website for more information). We will continue to talk with you about our centre-based disability supports; what will work for you now and into the future, though we are yet to hear of a timeframe for the return of centre-based supports. For those who live in a group home or other SIL arrangements, visits are still restricted. Please call ahead before all visits. Importantly, we continue to follow our comprehensive protocols to ensure the health and wellbeing of the Melba community. Our practices and procedures reflect public health directions and relevant COVID-19-safe rules which we are very familiar with and will be an important part of our collective ‘COVID Normal’. We expect Premier Andrews will announce further changes this coming weekend, and I hope to write to you again next week with more good news. Stay tuned! Please don’t hesitate to reach out At any stage, please contact your regional general manager:

You can also call Melba’s Coronavirus hotline on 1300 MYMELBA (1300 696352) and stay up to date by checking out information and frequently asked questions on our website: Thank you, and please keep well.

Kind regards,



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